CONNECT Creative

Last updated: 14/12/2025

CONNECT Creative (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website or services.

1. Information We Collect

We may collect and process the following data:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Any information you submit through contact forms, booking forms, or email
• Technical data such as IP address, browser type, and usage data

We only collect information that is necessary for legitimate business purposes.

2. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide our services
• Send service-related communications
• Improve our website and user experience
• Meet legal or regulatory requirements

We do not sell or rent your data to third parties.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Your consent
• Performance of a contract
• Legitimate business interests
• Legal obligations

4. Data Storage and Security

Your data is stored securely and only accessible to authorised personnel.
We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

5. Third-Party Services

We may share data with trusted third-party providers who support our operations, such as:

• Website hosting providers
• Analytics tools
• Email and CRM platforms

These providers are required to handle your data securely and in line with data protection laws.

6. Cookies

Our website may use cookies to improve functionality and analyse website traffic.
You can control cookies through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Request data portability

To exercise your rights, contact us using the details below.

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including legal and accounting requirements.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

CONNECT Creative
Email: [email protected]