CONNECT Creative

Last updated: 14/12/2025

These Terms of Service govern your use of the CONNECT Creative website and services. By accessing our website or working with us, you agree to these terms.

1. Services

CONNECT Creative provides digital marketing services including, but not limited to:

• Social media management
• Strategy and consulting
• Website design
• Email marketing
• Content creation

All services are provided subject to agreed scopes, timelines, and fees.

2. Use of Website

You agree to use our website for lawful purposes only.
You must not attempt to gain unauthorised access, interfere with functionality, or misuse any content.

3. Intellectual Property

All content on this website, including text, graphics, branding, and design, is owned by CONNECT Creative unless stated otherwise.

You may not copy, reproduce, or distribute content without written permission.

4. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate information
• Respond within reasonable timeframes
• Respect agreed payment terms
• Own or have rights to any materials you supply

Delays caused by missing information may affect timelines.

5. Payments

Fees, payment schedules, and refund terms are outlined in individual service agreements or invoices.

Payments must be made on time. Late payments may result in paused services.

6. Limitation of Liability

While we aim to deliver high-quality services, CONNECT Creative is not liable for:

• Loss of profits
• Indirect or consequential losses
• Platform outages beyond our control
• Results dependent on third-party platforms (e.g. social media algorithms)

Our total liability is limited to the fees paid for the relevant service.

7. Termination

We reserve the right to suspend or terminate services if:

• Terms are breached
• Payments are overdue
• Misuse or abusive behaviour occurs

Clients may terminate services according to the terms set out in their agreement.

8. Third-Party Platforms

We are not responsible for changes, restrictions, or outages on third-party platforms such as Meta, Google, or email providers.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Scotland / United Kingdom.

10. Changes to These Terms

We may update these Terms from time to time.
Continued use of our website or services constitutes acceptance of any changes.

11. Contact

For questions about these Terms, contact:

CONNECT Creative
Email: [email protected]